Privacy Policy

Introduction

The processing of personal data carried out by us follows the provisions of the Swiss Federal Data Protection Act (LPD) and its respective Ordinance (OPDa). For some processing activities, the provisions of the General Data Protection Regulation (GDPR) of the European Union may also apply directly.

Most of the content on the website can be freely used. However, we use standard industry technologies to measure and improve the performance of our website, and we collect data for this purpose, sometimes collaborating with external providers.

The personal data we collect or receive during our activities are treated confidentially and securely protected from the moment of access.

To the extent that we, or third parties on our behalf, collect and process personal data, we adhere to the requirements of the Swiss Data Protection Act (LPD) and applicable requirements of the European Union’s General Data Protection Regulation (GDPR).

This Privacy Policy describes how we collect and process personal data and what the user’s rights are. It is not valid for other websites accessible through the respective links on the website and is therefore not in any way responsible for third-party websites.

By using our services, the user accepts this Privacy Policy. If you provide us with the personal data of other individuals, ensure that they are aware of this Privacy Policy and only share their personal data with us if you are authorized to do so.

If you do not agree with this Privacy Policy, we invite you to refrain from using our services. If you have any questions regarding data protection, please do not hesitate to contact us.

 

Data controller and how to contact them

The data controller, as per the LPD, is Property & Facilities SA, with registered office at Corso Elvezia 25 – 6900 Lugano, represented by individuals with signing authority in accordance with the entries in the Commercial Register of the Canton of Ticino (link).

To contact the data controller, you can write to info@propertyfacilities.ch or call +41 91 225 76 57.

 

Categories of data we process

We process various categories of personal data through the website, including:

  • Personal information: Name.
  • Contact data: Email address and phone number.
  • Technical data: IP address, operating system of the used device, country, and time of use. Technical data does not allow us to identify users.
  • Preference data: These are data related to cookies. Tracking aspects are covered in the Cookie Policy section.

 

How we collect personal data

When you access our website, technical data transmitted by your browsing browser is automatically recorded, such as the date, time of access, language used, and visited pages.

Additional data is only recorded if you voluntarily provide this information, for example, during registration or a request. However, at present, we do not collect any data as there is no registration or contact system on the website.

 

Purposes of personal data collection

We process your information, including your personal data, for the following purposes:

– Website operation: You can visit the website and learn about our services without sharing your identity with us. However, to ensure the secure and stable operation of our website, we collect technical data that allows us to at least identify you in the future. The computer systems responsible for operating this site, in fact, acquire certain data in their normal operation, the transmission of which is implicit in the use of Internet communication protocols. This category of data includes IP addresses or domain names of the computers and terminals used by users, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.), and other parameters related to the user’s operating system and computer environment.

– Communications: We collect the data requested through the contact form in order to respond to your requests.

 

How we process and protect personal data

We collect and process personal data reliably and responsibly by adopting security measures to maintain their confidentiality, integrity, and availability, to protect them from unauthorized or unlawful processing, and to mitigate risks of loss, unintended alteration, unauthorized disclosure, or unauthorized access. However, it is not possible to completely exclude security risks, and a certain degree of residual risk is inevitable.

We retain personal data only for the duration necessary to achieve the purposes for which they were collected, where we have a legitimate interest in their retention for legal and technical reasons, such as for backups and document management.

If there are no legal or contractual obligations to the contrary, we will delete or anonymize your data at the end of the retention or processing period within our normal processes.

To ensure confidentiality, integrity, and availability arising from the personal data contract, we adopt appropriate technological and organizational measures. Depending on our risk assessment, we implement access controls and procedures for the periodic evaluation and verification of the effectiveness of these measures.

If there are no specific legal provisions for retention, we usually process personal data for the duration of the commercial relationship or contractual period and then, depending on the applicable legal basis, for another ten years or longer.

 

Recipients of collected personal data

We do not disclose any personal data to third parties.

 

International data transfers

Property & Facilities SA exclusively uses reliable and secure suppliers located in Switzerland or the European Union, which process personal data exclusively in Switzerland or the European Union. Therefore, data transfers to countries that do not adequately protect personal data under Swiss and European law are excluded.

 

Mandatory or voluntary data provision

The provision of technical data is mandatory as it is automatically collected to allow navigation on the website.

 

User rights regarding personal data

Individuals in Switzerland, subject to the conditions established by the LPD, or in the European Union have certain rights regarding their personal data, including:

  • The right to access their personal data.
  • The right to correct or rectify inaccurate personal data.
  • The right to limit or object to the processing of personal data.
  • The right to erasure of their personal data.
  • The right to data portability.

Users have these rights in accordance with the provisions of the Federal Data Protection Act. Please note that these rights are not fully applicable and may be subject to restrictions. You can exercise your rights by contacting the data controller directly.

 

Changes to the privacy policy

Property & Facilities SA reserves the right to modify this Data Protection Policy at any time. Before using the website and related services, we invite users to periodically review it.

Last modified: September 1, 2024.